HELP & REFUND

2020 - 2021 / UPDATES

All Virgin Hair Units are customized prior to being shipped. We ship all DBD Hair Collection order within 48 to 72 hours. Your unit will be shipped sooner, however, won’t reflect the units shown online or social media outlets with a request in the cart notes! All Wigs under $100.00: Human Texture Units are shipped 24-48 hours after the purchase. These units can be delivered within 24 hours upon requested!

REFUND POLICY

Fill out the form including the detailed description of the matter at hand. Please allow up to 48 hours for your matter to be reviewed. Any products that have been used, tampered with, broken or presented other than how received will automatically be denied a refund. All beauty service deposits are 100% refundable.

RESCHEDULING & CANCELLING HAIR SERVICES

Don't forget to add us on WhatsApp (416) 300-3169 for immediate responses. You are responsible to pay your deposit of $20.00 to secure this appointment, otherwise, your preferred time slot will become available. Email Transfer: dollhouseebydeesh@gmail.com​

REFUND POLICY: All appointment deposits are deductible from the service cost, and refundable or transferable when your appointment is cancelled at least 72 hours in advance! You will be allowed to book anytime from your cancellation.

However, if you cancel anytime after 72 hours, your deposit is only transferable, and you will not be allowed to reschedule within 7 business days of the cancellation.

REFERRAL BONUS:We service by referral, therefore, you'll get $5.00 towards services per completed referral. After 4 completed referrals, you will receive a free service of your choice to our in-house location! Travel services will be subject to travel fees only.

Thank You,

Dollhousee by Deesh

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